Accessibility statement

Accessibility statement

Our commitment

We aim to meet WCAG 2.2 AA and are testing the site against that standard.

Best Friend Club wants every dog owner to be able to use this site, whatever device or assistive technology they use.

What we are doing

Accessibility is checked as part of building and reviewing each page, and issues are fixed as they are found. Colour is never used as the only way information is shown, and animations respect the reduce-motion setting on your device.

Known limitations

Some parts of the site, including checkout and the account area, are provided by Shopify and follow their own accessibility statements.

This statement will be updated as testing against WCAG 2.2 AA continues.

Tell us if something does not work

If you have trouble using any part of this site, email help@bestfriendclub.co.uk or call 020 7131 9234, 9am-5pm, Monday-Friday. Tell us the page and what happened, and we will help and fix it.