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Effective date: 08 April 2026

 

Best Friends Club Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and store your personal data when you interact with our website and services.

 

1. Who we are

 

Best Friends Club Ltd  

Company number: 13251424  

Registered address: Unit W8a, The Knoll Business Centre, 325–327 Old Shoreham Road, Hove, England, BN3 7GS  

 

For any privacy-related queries, please contact: dmt@bestfriendclub.co.uk

 

2. What data we collect

 

We may collect and process the following personal data:

 

- Email address (when you sign up via our website)

- Any information you provide when contacting us directly

- Basic technical data (such as IP address, browser type, and cookies), where applicable

 

3. How we use your data

 

We use your personal data to:

 

- Register your interest in Best Friends Club

- Notify you when we launch our services

- Send you updates about our products, including new launches and developments

- Communicate relevant information about our services

- Improve our website and customer experience

 

We will only send you marketing communications where you have opted in or where we have a legitimate interest in doing so (such as informing you about our launch after you have registered interest).

 

4. Legal basis for processing

 

We process your personal data under the following legal bases:

 

- Consent – where you have signed up to receive updates

- Legitimate interests – to inform interested customers about our launch and related products, provided this does not override your rights

 

You can withdraw consent or opt out at any time (see section 7).

 

5. How we store your data

 

Your data is stored securely and only accessible to authorised personnel.

 

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or until you request deletion.

 

6. Sharing your data

 

We do not sell your personal data.

 

We may share your data with trusted third-party service providers (such as email marketing platforms) solely to help us operate our business. These providers are required to protect your data.

 

7. Your rights

 

Under UK data protection law, you have the right to:

 

- Access the personal data we hold about you

- Request correction of inaccurate data

- Request deletion of your data

- Object to or restrict processing

- Withdraw consent at any time

- Opt out of marketing communications via the unsubscribe link in emails

 

To exercise these rights, contact us at: dmt@bestfriendclub.co.uk

 

8. Cookies

 

Our website may use cookies to improve functionality and analyse usage. You can control cookies through your browser settings.

 

9. Changes to this policy

 

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact

 

Best Friends Club Ltd  

Unit W8a, The Knoll Business Centre  

325–327 Old Shoreham Road  

Hove, England, BN3 7GS  

Email: dmt@bestfriendclub.co.uk